Adobe Clarifies Policy on AI Training After Backlash – Exclusive Insights

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In a recent move to regain user trust, Adobe has announced changes to its terms of service to clarify that it will not train AI on customers’ work. The company faced backlash last week after users expressed concerns over vague language in the terms of service update. Many feared that Adobe would be able to freely access and use their work for AI training purposes, leading to a wave of scrutiny from the creative community. To address these concerns, Adobe’s president of digital media, David Wadhwani, emphasized that they have never trained generative AI on customer content, taken ownership of customer work, or allowed access beyond legal requirements. The new terms of service are set to roll out on June 18th and are aimed at offering greater transparency and clarity. Adobe acknowledged that the wording of the previous terms was unclear and stated that they should have modernized and explained the terms sooner. The company also highlighted its efforts to moderate content on Adobe Stock and Firefly, ensuring that customer data is handled responsibly. Despite these assurances, it may take some time for Adobe to rebuild trust with the creative community. Nevertheless, the company is committed to being a trusted partner for creators moving forward, prioritizing transparency and customer feedback to drive change.