📷 Image Credits: The Hindu
TVS Motor Company (TVSM) has announced the proactive inspection of a select set of its electric two-wheelers iQube to ensure a hassle-free experience for its customers. The company will inspect the bridge tubes of iQube that were manufactured between July 10 and September 09, 2023, to ensure that the vehicle’s ride handling is good over extended usage. If required, any rectification on affected scooters will be carried out at zero cost to the customer. TVSM or its dealer partners will individually contact customers to address this issue. This action is being taken as a precautionary measure to maintain the quality and safety of the vehicles.
In a recent statement, TVS Motor Company announced the proactive inspection of a specific set of its electric two-wheelers known as iQube. The focus of this inspection is to guarantee a seamless and hassle-free experience for customers who have purchased these vehicles. The company will specifically look into the bridge tubes of iQube models that were produced between July 10 and September 09, 2023. By analyzing these components, TVSM aims to ensure that the ride handling of the vehicles remains optimal even after extended usage.
Moreover, if any rectification is deemed necessary based on the inspection results, TVSM has committed to carrying out these repairs at zero cost to the affected customers. This demonstrates the company’s dedication to customer satisfaction and the quality of their products. To address this issue effectively, TVSM and its network of dealer partners will reach out to customers individually to inform them about the inspection and any necessary actions that need to be taken.
By proactively engaging in this inspection process, TVS Motor Company is reinforcing its commitment to delivering safe and reliable electric two-wheelers to its customers. The initiative highlights the company’s proactive approach towards addressing potential issues and ensuring that customers can enjoy a worry-free riding experience with their iQube electric scooters. By prioritizing quality assurance and customer satisfaction, TVS Motor Company continues to uphold its reputation as a trusted manufacturer in the Indian automotive industry.